RPA (Robotic Process Automation) is a term we hear often about different kinds of businesses. RPA refers to the use of a computer software bot to reduce manual intervention for some repetitive tasks. Automating such repetitive tasks helps to realign the resources and get the job done faster and with reduced chances of human errors.
Putting employees through repetitive tasks makes them more prone to errors that can be avoided when the whole process is automated. Robotic Process automation has shown to transform businesses completely and increase the productivity of the employees too. In the present day, many business processes are getting automated with the help of robotic process automation.
What are the benefits of Robotic Process Automation (RPA)?
Many organizations are resorting to RPA these days due to its huge benefits. However, if you are still unaware of the benefits that the RPA can have for your organization, read on.
1. Accuracy in data
As most of the repetitive tasks get automated with the help of RPA, the chances of making copy-paste mistakes are removed. RPA refers to robots or bot-like software that interprets, feeds and manipulates data and triggers automatic relevant responses in seconds which would otherwise take time for an employee to do.
Doing the same process for a while makes people prone to making mistakes that are not necessarily due to downright carelessness. This can be taken care of by the bots. The RPA bots, if designed with perfection and controlled properly, are extremely accurate. You must ensure that your workflows are accurate and free of errors before you go on to automate them. Otherwise, the robots of RPA will follow suit and replicate the errors.
2. Give a productivity boost to employees
If an employee continuously does the same data collection and copy-paste job for a considerable time, studies have shown that they become prone to slowness and making mistakes. Getting the bots to take over the repetitive, routine tasks makes the employees more productive and spares them time-enough to use their skills to do other things in the workspace.
When there is a high demand or during peak business phases, the bots become very useful. An RPA software can work as your human workforce and handle volume spikes without worry if it is designed in an accurate and optimum way. You can add a new bot to the workforce, or remove a bot from the workforce depending on your requirement at a specified time without incurring huge additional expenses.
4. Labor-Saving and Quick
If you can apply RPA for your business, you can get the work done in seconds that would otherwise take minutes or even hours for your human employees to get it done in time. This is the best process in the present day to get most data entry tasks done in no time. RPA does not just automate tasks, they help to free employees of redundant copy-paste work so that they can put their efforts into more creative and value-adding jobs. The productivity of the employees has also increased considerably as already mentioned before.
5. Develop agile foundations
With the help of Robotic Process Automation companies can develop agile foundations. If your business needs to adapt to the changing market requirements, it is a great idea to incorporate RPA. It will help you scale-up, down, take up new tasks, reduce human intervention and increase accuracy. It makes you more adaptable and flexible.
Incorporating RPA the right way
There are a few things you need to consider before and as you incorporate RPA in your business processes. They are:
- Get your workflow sorted. If you do not have an error-free workflow in place, the bots will keep automating the incorrect processing and replicating the errors leading to process glitches.
- Know the outcome. Understand what your RPA is expected to provide. Expecting too much from the RPA right from the start is not a good idea. There might be some initial glitches which when overcome, can take on a smooth and quick flow.
- An unoptimized process isn’t a good idea. If your workflow is not optimized it might not give you the desired results if you have the RPA to take over. Get your flow in order, define what is expected of a bot and design one accordingly.
- Define the impact of the bot on people and define the performance of the bot accordingly.
- Have a team in place who can guide the RPA through the workflow and ensure that there are no roadblocks in the process of automation. Once the process runs smooth, human intervention can be taken away.
- Know the data that is important for the bot to do its job without a glitch. Too much data might be confusing for you as well as the bot. Try weeding out the unnecessary data as much as possible.
Cons of RPA
It is good to think that RPA will make life easier for a lot of organizations. However, as the requirement for human intervention will get reduced considerably, the need for employees will get reduced. Companies can reduce their workforce. Furthermore, for the companies, incorporating one bot or groups of bots might not be a very quick and inexpensive process. The process of RPA for a standard company time takes months to years.
Many companies are taking up RPA at present and they are freeing their employees for better and more creative roles. As the bots take care of the redundant, routine tasks in the company the employees take time to strategies, create and grow businesses better. RPA has not just helped in getting repetitive tasks to get done faster, it has also helped people to nurture their creative sides. It has become a win-win situation for all.
Huge companies such as Walmart, Ernst & Young, American Express and Deutsche Bank have taken up RPA with great success in the last few years, making their business process quicker and more efficient. Robotic Process Automation has helped big to mid-range companies get an added advantage over their peers and make a considerable mark in the market. As more and more companies are resorting to Robotic Process Automation, the scope of RPA is also broadening.