Fax machines were once considered an indispensable part of any business setting. But as modern-day technologies like email, text messaging, and social media have become prevalent, many companies assume that faxing has been rendered obsolete.

However, other industries still rely on them to fulfill specific requirements or preferences. Even today, some businesses may still need to send documents using a physical fax machine. Despite the array of technological advances and digital communication tools available, there are still plenty of instances where it’s preferable to use a physical document.

You should better understand why businesses still hang on to the old but reliable faxing tech. And who knows, by the time you’re finished reading the article, you might start asking yourself, ‘Where is the closest fax near me?’ to take advantage of the old but very reliable technology.

Listed below are four reasons why some businesses and industries are still using fax machines today:

Security And Confidentiality

Faxing is a reliable form of communication that provides an added layer of security for confidential information. It can be compared to sending a letter through the mail, but with much more efficiency and speed.

The ease of use associated with fax technology makes it appealing for businesses who want to send documents quickly without worrying about potential risks. Fax machines are relatively easy to operate, requiring minimal setup or technical knowledge on the user’s part.

Additionally, because they don’t require access to an internet connection or email service provider like many other forms of communication do, companies can save money on monthly fees associated with those services but at the same time enjoy the security it brings due to not needing to connect to the internet.

Easier To Track And Monitor

One of the most significant advantages of using fax technology is its ability to track and monitor transmissions easily. By utilizing specially designed identification codes attached to each transmission sent over a fax machine, businesses can quickly verify if their document was received correctly and receive a confirmation once delivery has been successful. It allows organizations greater control over their correspondence while providing them with records that could later be used for legal purposes.

Faxed documents are easier to track and monitor than other forms of communication. When sent via fax, the sender’s and receiver’s signatures can be identified, allowing easy tracking of who’s sending or receiving documents and when they were sent or received.

Additionally, the logs from the fax machine itself offer further information about each transaction. The reliability and accuracy of fax machines make them ideal for businesses that securely send vital documents without worrying about data breaches or interception.

By sending documents quickly with high security and accuracy, faxing remains one of the most reliable methods for transmitting sensitive information today.


Fax machines are a cost-effective option for businesses. They can be purchased at a relatively low price and require little in the way of upkeep. Additionally, faxes typically don’t incur additional costs beyond the purchase price or monthly fees associated with an internet connection. It makes them attractive to businesses that want to keep their overhead low without sacrificing reliability.

Furthermore, since many modern fax machines have additional features such as document scanning capabilities, they can provide even more value than traditional models. All these factors make faxing a highly economical solution for many businesses.

Easy To Archive

Fax technology also offers advantages when it comes to archiving documents. A physical copy of the document is created along with an electronic version, which can both be stored securely for future reference if needed.

Since this eliminates the need for hard copies that must be filed separately from digital versions, it leads to more significant storage space and organization efficiency. Additionally, users can rest assured that their data will remain secure since no information ever needs to leave the premises via email or other online services.

The combination of affordability and convenience offered by fax machines has made them a popular choice among businesses seeking reliable ways to transmit important documents quickly and securely while saving money on operational expenses at the same time. As such, they’re likely to continue being used by organizations looking for solutions that meet their specific needs without breaking the bank.

What Industries Still Use Faxing?

The medical industry is one of the few industries that still use faxing to send and receive documents. Government entities also use faxing, especially when a signature is required for legal purposes.

Listed below is a more in-depth scope of how the two huge industries use faxing today:

  • Medical Industry

The medical industry still heavily relies on faxing to communicate documents. It’s due to the nature of the sensitive and confidential information being shared between healthcare providers, patients, insurance companies, and other third parties.

Faxes are a secure way to transmit necessary information without worrying about security breaches or data leaks. Furthermore, since most hospitals and clinics don’t have access to high-speed internet connections, using fax machines as an alternative provides them with an easy way to send out critical patient records quickly while avoiding any transmission delays.

As such, it remains essential for many organizations within the medical industry to keep faxing as a part of their communication infrastructure, even in 2023.

  • Government

Government organizations are another industry that relies heavily on faxing to transmit essential documents. As governments have a wide range of responsibilities, they must ensure the security and privacy of all confidential data they handle, including employee records, financial information, and medical files.

Fax allows them to send sensitive documents without worrying about data breaches or unauthorized access. Furthermore, it can provide an efficient way to quickly share time-sensitive materials among multiple government agencies with minimal delays in transmission.

Therefore, many government organizations continue to use fax machines as part of their communication infrastructure even in 2023 due to their effectiveness and reliability when transmitting confidential information.


Faxing is still a viable technology for businesses to utilize in this digital age. It provides an easier way to track and monitor documents sent via fax than other methods. The cost-effectiveness of the technology also makes it ideal for businesses that may have small budgets dedicated to communication. Additionally, faxes provide a more straightforward method of archiving important documents than alternative technologies such as email.

Although traditional faxing could seem outdated compared to newer forms of document delivery, it remains a safe bet for companies looking for reliability and security in their communications, and it’ll most likely be used in the future.


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