So, you’ve decided that you want to do your automated packaging in-house? This is a very sensible step for any business dealing with orders to be dispatched, as it ensures quality control, efficiency and minimal waste at a time when we all need to be looking to cut corners and reduce our carbon footprint. But just as with any purchase of a large piece of equipment, you are going to want to do as much research as possible to make sure that you are making the right choice. After all, this is a big step you’re taking and you’re going to want to be sure that you have done your due diligence.
If you’re looking to invest in a case packer or packaging machine, here are a few things that you should look out for in providers and manufacturers when you’re making your enquiries.
Look For Plenty Of Experience
Now, this is the oldest piece of advice in the book when you’re looking to place a significant amount of trust in a new supplier or business partner, but it holds true every single time. If you want to rest assured that the company that you’re dealing with is going to come through with the goods, make sure that they have a resume that you can look at.
It doesn’t need to be a family business that’s been crafting the same product since the industrial revolution, but you are going to want to see some evidence of years of not only work but innovation. A good business will respond and adapt to the new challenges, and in a uniquely challenging time like the present, that’s going to be very important indeed.
Whether you’re an up-and-coming e-commerce business or an established company, you want a packaging solutions provider that provides not only excellent products but also exceptional service. Moreover, a company with years of experience in the industry can offer insight and value that newer businesses may not have.
Look For A Company That Wants To Understand Your Needs
This point often comes with experience, but a good business will always understand that it’s better to talk with a potential customer or client to figure out the best end result for what they’re looking for than it is to simply provide them with a list of ready-made options and ask them to pick one. No matter what sector you work in and no matter what the size of your business is, it’s a stone-cold fact that your business and its needs are unique.
This is especially true when it comes to packaging, and that’s why it’s so important to find a company that wants to start with a conversation. Check out this website to see how different industries can benefit from different packaging solutions and read more about why BluePrint Automation prides itself on building relationships with clients.
Look For Post-Purchase Support
Let’s face it, we would all much rather imagine a scenario where nothing goes wrong, but that’s hardly the world we’re living in right now is it? The past twelve months have taught us all to expect the unexpected, and that’s why it’s vital that you make sure that any company you deal with offers plenty of support after the money clears. Are they going to be able to offer 24/7 customer service calls? Can they offer regular maintenance on your system, and give you advice on how to do it yourself? Can they help you with spare parts enquiries should you need them? And, perhaps most importantly, can they offer training on your system to help you and your employees get to grips with it?
This ties into the point we were just making about looking for a company that wants to work with you rather than just sell you a product and be done with it, but a good business will be looking to build that relationship and look for ways to keep optimising your production in the future.